Download & Support Center
In order to access your ConsensusDOCS Meter Mode or Annual Subscription you will need to download the ConsensusDOCS document application (DocuBuilder®).
Download Docubuilder®
| Version | 7.0.1 |
|---|---|
| File Size | 59.5 MB (includes Single User and Network Version) |
| Date posted | March 03, 2011 |
| System Requirements | Windows XP, Vista, or Windows 7 (32- or 64-bit) |
View Highlights of ConsensusDOCS 2011 Update
Release Notes | User Manual | Installation Guide | ConsensusDOCS Quick Start Video
Once you download and install the application, enter your Electronic Invoice ID (EID) to gain full access to your account. Please call ConsensusDOCS Technical Support at 1-800-282-1423 if you have questions.
General Instructions for Installation
- Download and save the file to your computer.
- Double-click on the file to start the Setup application.
- Follow the instructions onscreen. (See below for abbreviated instructions for a network server installation.)
- The program name and icon will be placed on the Start Menu.
- Open the application and go to the Help menu and choose ‘Register DocuBuilder…’
- If you purchased ConsensusDOCS online and have a valid Electronic Invoice ID, click the ‘Register Product Online’ button, enter your Electronic Invoice ID, and click OK. Otherwise, call ConsensusDOCS Support at (800) 282-1423 or email support@ConsensusDOCS.org and provide the Access ID which is in the upper left corner of the Registration dialog.
Additional Instructions for a Network Server Installation
- Sit at a client machine, not at the server
- Close all open applications
- Start the installation by double-clicking on the download file.
- Choose Network Server as the installation type.
- At the next screen, click on the Browse button to navigate to your server.
- Create a folder for ConsensusDOCS powered by DocuBuilder on the server and proceed to install to that folder.
- When complete, do the client installation. While still at the client machine, use Windows Explorer to navigate to the client folder under the application folder on the server.
- Find DocuBuilder_Setup.exe and double-click on it.
- Do the Client installation on all machines that run the application.
Contact Support
Downloading, technical issues, upgrading software:
Phone: (800) 282-1423
Email: support@consensusdocs.org
Your credit card purchase from the Web site:
Phone: (866) 925-DOCS (3627)
Email: sales@consensusdocs.org
Registering on the ConsensusDOCS Web site:
Phone: (866) 925-DOCS (3627)
Email: info@consensusdocs.org
The content of ConsensusDOCS standard form contract documents:
Phone: (866) 925-DOCS (3627)
Email: info@consensusdocs.org
Returns:
Phone: (800) 242-1767
Email: sales@consensusdocs.org
Return Policy
If User in Subscription Mode is not satisfied with ConsensusDOCS powered by DocuBuilder for any reason, ConsensusDOCS will refund the full annual license fee, less a 10 percent service charge, upon return in good condition of all components of ConsensusDOCS powered by DocuBuilder within 30 days of the Subscription Date. In order to receive the refund, the User must call Technical Support and receive an Unsubscribe Access Key. The User must also send a letter on the User’s letterhead, explaining the reasons for the return and certifying that no copies of ConsensusDOCS powered by DocuBuilder have been retained. This refund shall be User’s exclusive remedy under this Agreement. All returns should be sent to the following address: DocuBuilder/Return, Two Piedmont Center, Suite 300, 3565 Piedmont Road NE, Atlanta, Georgia 30305. No refunds will be permitted with respect to uses of ConsensusDOCS powered by DocuBuilder under Meter Mode.